Policies

Fun avec French program/camp policies are:

Cancellation & Refunds Policy

Cancellation & refund requests must be sent via e-mail to info@funavecfrench.com.

Weekly Programs:

  • Prior to 1st class = full amount less $50 Administration Fee.
  • Prior to 2nd class = full amount less cost of 1st class and the $50 Administration Fee.
  • No refunds after 2nd class.

Camps:

  • Up to 5 days after registration = full refund.
  • From 6 days after registration until 30 days before the 1st day of camp = full amount less $50 administration fee.
  • The administration fee will be charged per individual and not per family.
  • Changing Camp Weeks: Campers have the one-time option of changing the weeks for which they are registered. This option is only available up until 14 days before the start date of the camp in which you were originally registered. There must still be space available for the weeks you would like to switch into. Request for a switch must be made by e-mail to info@funavecfrench.com.
  • Customer Satisfaction: Fun avec French's approach to learning centres on fun, and, silly as it may be, we take it very seriously. If your child does not enjoy their time in the classroom for whatever reason, please speak to the Camp Director, who will be pleased to discuss solutions with you and your child. Refunds will not be offered at this point.
  • Cancellation for Medical Reasons: Credit for a future Fun avec French camp/program may be provided if a family cancels for medical reasons and presents a doctor's note.

Make-up Classes Policy

Makeup classes will not be offered in the event that a participant is unable to attend a class for which they are registered.

Dress Code Policy (Summer Camps)

Campers should be dressed appropriately, which includes bringing sunscreen, for playing and running outside. For example, they should not wear clothing items such as flip flops, which may facilitate injury during recess or other activities.

Extended Care Policy (Camps)

  • Campers must register for extended care prior to the start of camp.
  • If you are registered for extended care:
    • Before Care Drop Off: Starts at 7:30 AM.
    • After Care Pickup: Campers must be picked up before 5:30 PM.

Extreme Heat Policy (Camps)

If an extreme heat warning is issued for camp location:

  • Campers will spend limited or no time outside.
    If campers do go outside:

    • They will bring their water bottles.
    • They will continually be encouraged to apply more sunscreen and to stay hydrated.

Inclement Weather Policy

Programs will run as long as the facility in which they are provided is open. If for whatever reason a program needs to be cancelled, we will make every attempt to contact you by telephone and will leave a message if you are not available. If e-mail is available to staff at time of cancellation, an e-mail will be sent out as well.

Meals and Food Allergy Policy (Camps)

  • Lunches & Snacks: Campers must bring a lunch, and they should bring one morning snack and one afternoon snack. They cannot, however, bring chewing gum.
  • To reduce the amount of on-site garbage, we suggest that you bring food and drinks in reusable containers.

Peanut/Nut Policy

In order to respect those with peanut and nut allergies and to keep them safe, please do not bring any food with peanut or nut products.

Campers with a severe food allergy need to avoid eating those foods which result in an allergic reaction, even if it is in a small amount. Reactions can happen suddenly and can be fatal, and these can happen by accident even with every precaution taken. Although campers with a food allergy and their family need to assume responsibility for their own safety, counselors, other campers, and parents need to make every effort to prevent accidental contact with peanuts and tree nuts.

To Assist with Peanut/Nut Policy, please:

  • Campers with food allergies should not bring to camp or eat foods which "may contain" their allergen.
  • If you have a product or food which does not include an ingredient list, please do not bring it to camp.
    Avoid sending food to camp that was bought in bulk; it may have encountered small amounts of tree nuts or peanuts.
  • Look at the ingredients of foods you bring to camp to ensure they do not contain peanuts or tree nuts.
    • Sometimes, however, allergens are listed under different names. You can read the Health Canada fact sheets here for variations on the words peanut and tree nut.
    • Tree nuts include but are not limited to almonds, Brazil nuts, cashews, hazelnuts (filberts), macadamia nuts, pecans, pine nuts (pignolias), pistachio nuts, and walnuts
  • Because the foods you buy might change their ingredients without notice, please read the ingredients of food products every time you send them to camp.

To Keep Campers with Food Allergies Safe, We Will:

  • Not serve children any food so as to ensure that campers with food allergies can choose what foods to bring to camp.
  • Wash tables before campers arrive for the day, before they eat, and after they eat.
  • Ask campers not to bring tree nuts, peanuts, or products containing either tree nuts or peanuts to camp.
  • Additionally, parents and caregivers are asked to read the ingredient list on foods they send to camp.

Scent Policy (Camps)

Although perfumes and scented products are everywhere and have been widely used for centuries, they can have a negative impact on indoor air quality and personal health. For people with certain medical conditions (such as asthma, migraines or chemical sensitivity), scented products can trigger serious health reactions that can lead to illness, lost productivity, absence from school or work, and even hospitalization.

Fun avec French staff and campers are therefore asked to refrain from using or wearing scented products (suntan lotion, perfumes, shampoos, conditioners, etc.) to camp to ensure the safety of all those on premises.